Friday, February 10, 2006

A change of ISP V - The temporal Tennis Match

It seems that in order to transfer a domain from one registrar to another you have to persuade the current holder to remove a lock on the domain so that the newcomer can take control. It’s very sensible that you should have to instruct your current holder that you want them to release it and to whom. I’ve heard some horror stories about hijacking and disputes over domain ownership so precautions against this seem sensible.

When I asked Demon to unlock our domain they sent me an intimidating looking form to fill out the gist of was that since we’d decided to leave we had 30 days to get out before our bags would be thrown into the front garden and the locks changed. I duly returned it (with my own amendment saying that nothing was cancelled until I told them) and told BUSCit.

There then started what seemed like this strange slanging match where, having told Demon to unlock, BUSCit tell me it’s not unlocked. I complaint to Demon who say they'll unlock today. The next dat BUSCit say it not unlocked so I go back to Demon who say, “Oh yes it is unlocked” which I pass back to BUSCit who then find it unlocked and say they’ll do the transfer.

A few days later Demon complains that the transfer hasn’t happened yet and if we don’t get a move on they’re going to go into a proper strop. I pass this on to BUSCit who come back straight away saying the transfer has happened. I pass this on to Demon who promptly come back confirming that the transfer has occurred.

It just seems that I’m in some sort of quantum experiment where noting happens until someone claims it hasn’t – then I have to query it causing it to have been happened anyway.

At least everyone is using e-mail and answering fairly promptly. I hate to think what state I would be in if I was having to do this with hour long phone calls.

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